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Senior Site Reliability Engineer

We are looking for a Senior Site Reliability Engineer to help keep Dentally safe, secure and fast. You will help to find and fix performance and security issues before they impact our customers, while playing a major role in the continued evolution of software delivery and incident management capabilities

Who we are

Henry Schein One provides leading online dental practice management software to thousands of dental professionals. We are shaping the future of how millions of patients interact with their dental practice. We aim to solve tough, real-world problems by continuously innovating in the product space. We are growing our team to allow us to expand the use of Dentally across the globe.

Our tech stack

  • AWS
  • Heroku
  • Linux
  • Docker
  • Github
  • Ruby
  • Ruby on Rails
  • Postgres
  • Redis

About you

You are highly self motivated and can work independently or partner closely with other engineers on a project. You are excited about building and maintaining high performing, scalable products and want to ensure we offer the best possible experience to our users. You have strong communication and interpersonal skills. You enjoy solving problems and like to challenge yourself by quickly identifying and mitigating an issue before moving on to the next one. You have experience in working closely with third party providers, engineering teams and business stakeholders to build highly scalable end-to-end applications.

What you'll be doing

  • Improving the reliability of Dentally as we scale
  • Creating and maintaining software, tooling and alerting frameworks to improve the reliability of our production systems
  • Proactively addressing application and database performance problems
  • Positively impacting customer satisfaction through the continual improvement of software delivery and incident management capabilities
  • Maintaining documentation and "runbooks"
  • Conducting post-incident reviews and implementing the findings of such to continually improve
  • Leading on the creation of on-call rotations and processes
  • Educating, training and promoting our culture of ownership to help our engineering teams better understand how their changes may impact production performance
  • Assisting with the development and maintenance of our software delivery frameworks

Your technical skills

  • Senior-level engineer with 5+ years of experience
  • A proven track record of improving application stability and performance
  • A proven track recording of working with cloud computing platforms such as Amazon Web Services, Heroku or Microsoft Azure
  • Proven experience and appreciation of IaC (Infrastructure-as-Code) practices
  • Experience working across DevSecOps pipelines and tooling
  • Experience of working with large production data sets
  • A good understanding of Ruby and Ruby on Rails

Your personal attributes

  • Great communication and collaboration skills working with other engineers, product managers, and business stakeholders
  • Independent, proactive, and able to deliver production-ready solutions with minimal guidance
  • Empathetic and authentic
  • Inquisitive and interested
  • Driven
  • Self-motivated and diligent
  • Optimistic and courageous

Our recruiting process

We try to make our process as simple as possible whilst giving you and us opportunities to learn about each other.

  1. Quick intro/screening call
  2. 30min of online cultural and cognitive assessments
  3. Chat with 2 or 3 of us
  4. Technical test (Around 2-3 hours)
  5. Technical test review/interview

After this, we aim to make a decision within 24 hours 🚀

Our shared values 

Consistently live and demonstrate Henry Schein One core values: 

  • Mutuality 
  • No politics 
  • Each person as important as the next 
  • Recognise creativity and encourage it 
  • Open communication 
  • Strong Ethics

Benefits we offer

  • Highly competitive salary and benefits package
  • Fully remote working
  • Flexible working hours
  • Opportunity to work in a highly creative and dynamic work environment
  • You are responsible for making decisions that will affect thousands of users. You won't be micromanaged or subject to decision by committee
  • Ability to help us shape and evolve our culture
  • Worldwide career progression opportunities

Direct applications only. Please email your CV and covering letter to